About Us

Who Am I?

G'day, my name is Logan Fletcher, I am an aspiring small business owner and the owner-operator of North West Business Tech Solutions, I am a proud lifelong 4th generation Tamworth local, and I have a passion for technology and design.

My History

I was raised around computers and technology and I started to learn how to use a computer at just 4 years old (with my parents help of course). I started doing graphic design when I was just 10 years old as a hobby. Some of my first projects in this regard included posters for my bedroom and designing birthday cards for family members. At age 13, I started doing web design as a hobby. My first project in that regard was an easy to use private link directory for my family computer. 

I started having asperations to build a business in 2025, and with lots of courage and hard work, I went live in January 2026 as North West Social Media Solutions. In May 2026, I decided to rebrand North West Social Media Solutions to North West Business Tech Solutions to allow me to move into more markets and help even more people. Despite the rebrand and expanding into other markets, my passion for design hasn't gone anywhere, and I'm going to continue to build my business brick by brick, piece by piece.

My Goals & Aspirations

I am only 16, but this is not something I try to hide, it's something try to embrace. If anyone knows about technology and the internet, it's someone who grew up not just around it, but someone who activly use it creatively from a young age. I hope that the longer I offer these services, the more I grow and learn.

I always try to shop local from regional and remote businesses when I can. If I ever need supplies, I always try and get them locally from local distrubutors. I do this because I believe that shopping local just gives you a connection that you just can't get from the big companies.

One day I would like to expand my enterprise to reach out to even more regional and remote communities. I would also like to one day have a physical branch so that people can just walk in and have that face to face connection that is just so important in regional areas.

I am going to work my absolute hardest to give my clients the best service I possibly can, and with lots of happy clients, I like to think I'm doing a good job.

What Do I Do?

I take care of your businesses technical and design needs so you don't have to. Technology can be hard to use, especiallty if you haven't been using it for long, and designing things can be even harder, but its also very important for doing business in the modern world. 

Social media and websites are important because that's how people find businesses in the modern age we live in.

Graphic design is important because that's how people find your business in the first place.

File organising, device setup and device support are important because it helps boost productivity, and it takes an extra load of the business owners shoulders so that they can do other things to help their business thrive, and device cleaning does that while also making your business safer.

What Makes Me Different?

I deliver high quality services at an affordable price. I grew up around technology, so if anyone knows about technology and how it works, it's me. 

I Am Regionally Owner Operated

Unlike other similar business, NWBTS is and forever will be a regionally based business with a regional and remote focus. Living and growing up in North West NSW myself, I understand the importance of regional and remote business. 

If you refer to our Who Do We Service page, I actually state that I will refuse to do business with all metropolitan businesses, as this would defeat my original goal of helping regional and remote businesses thrive (a metropolitan business is defined as a business in a city with a population of more than 100,000 people). 

Without small businesses, mega corporations would be able to monopolise small town economies, which would fuel an already volatile cost of living crisis and I would hate to see that happen.

I Am Very Anti Generative AI

I am 100% generative AI free and will never use AI in the making and delivery of my design services. A robot can never truely do what a human does best. A human brain will always be better than a robot one. Some of my competitors push AI, but I discourage it. 

AI designs looks lazy and are often distorted. It uses the same repetitive fonts and same repetetive layouts. I have had several people reach out to me on social media to tell me about their experiences witinessing AI use on their social media feeds. They tell me that they see the repetitive design and go elsewhere. These first hand accounts just prove my point that simply using AI is turning away customers. 

It's also a lot worse for the environment, as the data centres used to power major AI engines are usually in forests that have had to be cleared solely to make way for these data centres. Australia already has over 250 data centres with lots more on the way. Think about how many houses you could build on that land, or all of the food you could have grown on it. They also use clean drinking water to cool their systems which decreases clean drinking water supplies for people that live within the vicinity of these data centres.

I Am Honest About Pricing

I am 100% open about my pricing unlike some of my competitors, and a full complete list of prices can be found by clicking right here. I can also send you a full list of pricing to your business either via email or traditional mail.

I Am Available 7 Days a Week

I am open 7 days a week (excluding select public holidays) so that you can organise things whenever suits you and your business best. I understand that everyones peak workload comes around at different times, so I aim to make it convenient for you. My work phone is always on for new and existing clients.

Member of the Tamworth Business Chamber

NWBTS is also a proud member of the Tamworth Business Chamber, and can be proudly found in their directory.

Questions

If you have any questions about me or if you would like a quote, call or text me using the information listed below